


One email, the day the product comes back. Nothing else.
Noted. We will write to you as soon as it is back.
Sia Deco takes the utmost care when preparing your order. If, however, any products do not meet your expectations (color, damaged or missing materials) when you receive your package, they will be replaced within 30 business days of receipt of the package.
To return your order, you must first send a request by email to support@sia-deco.com, stating your order number and attaching photos of the products and packaging, so that our customer service team can send you the return form to complete. Return shipping costs are the customer's responsibility. Tracking is mandatory for returns, so please send a photo of the shipping receipt to our support team.
Items must be returned to us in new condition, in their original packaging and plastic wrap, still sealed and unused; otherwise, no refund can be issued.
We also cannot accept any package that does not allow us to identify the sender (last name, first name, address, order number).
Return packages take 5 to 10 business days to reach us after drop-off. We recommend that you keep your tracking numbers in a safe place. Once we receive your package, please allow our logistics team a few days to process it. You will receive an email letting you know when your refund has been approved and issued.
Please note that bed linen cannot be returned once opened and unfolded.
Memory foam and 7-zone pocket springs
FEEL: Very soft
SUPPORT: Firm
THICKNESS: 30 cm
BALANCED FIRMNESS: suitable for all sleeping positions.
SUPERIOR MOTION ISOLATION: movements are perfectly absorbed!
2-IN-1 MATTRESS WITH BUILT-IN TOPPER: thanks to its built-in topper, your mattress focuses on the comfort of your back! Your spine stays aligned, relieving pressure points and ensuring restorative sleep.
OEKO-TEX and CERTIPUR certified material.
4 COMFORT LAYERS:
448 ressorts ensachés pour le matelas en 90 cm
660 ressorts ensachés pour les matelas 140, 160 et 180 cm
7 ZONES DE CONFORT qui offrent un soutien personnalisé là où vous en avez le plus besoin. Chaque zone est minutieusement calibrée pour s’adapter aux différentes parties de votre corps, favorisant un alignement optimal de la colonne vertébrale et une réduction des points de pression. Pour assurer un transport et une protection efficaces, votre matelas est enroulé et compressé sous vide. Il est conseillé de le déballer et d’attendre 48h pour qu’il retrouve sa forme initiale.
Colis :
- 90x200 cm : 98x34x34 cm - 27 kg
- 140x190 cm : 148x34x34 cm - 39 kg
- 160x200 cm : 168x34x34 cm - 46,5 kg
- 180x200 cm : 188x34x34 cm - 52 kg
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